Privacy

Your information should be treated with care.

Draft for legal review before launch · Last updated 19 August 2026

What we collect

When you submit an enquiry, we collect the contact details, location, visitor type, intended timing, interests, preferred learning format, background and question you choose to provide. If you choose to send a guided-assistant conversation to the team, that conversation is included with your enquiry.

Why we collect it

We use this information to route and respond to your enquiry, understand service demand, improve approved website guidance and review the quality of the guided assistant.

What not to send

Please do not submit financial details, health information or other sensitive documents through the website or assistant.

Retention and access

Submitted enquiries are intended to be retained for an initial 90-day review period unless a longer period is required for an active relationship or legal purpose. Anonymised question themes may be kept to improve services. Contact info@kiwiferneducation.com to request access, correction or deletion.

Service providers

We may use carefully selected hosting, email and technology providers to operate the website and respond to enquiries.

This draft must be checked against the final operational systems and approved before public launch.